I am currently the President of Strata Plan NW524, known as Times Square. I have lived here since 1981. It is a three tower complex located between Mayberry and Maywood Streets on Patterson Avenue.The three towers are 20, 18, and 16 floors in height. The total number of strata lots is 225, two of which are owned by the strata. One strata lot houses our live-in caretaker, and the other is a rental. The complex is made up of one bedroom, two bedrooms, and one bedroom and den strata lots.
The complex was originally rental apartments. In the early 80s the complex was sold to Daon Development Corporation. They proceeded to turn the complex into strata lots, which went on the market in 1981. They managed the complex, directly or indirectly, from 1981 to 1984. When they ceased to manage the complex, we hired a management company and retained them for only two years. I was on the council for one of the two years.
In 1987 we hired Strataco Management Ltd., and they have been retained by us for 31 years. During that time I have been on council intermittently for 21 years. As a result, I have first hand knowledge of their competence and capabilities.
Since they have been our management company we have undertaken large projects. We removed all our landscaping and had a membrane placed on the exposed concrete to waterproof it. We had the mechanics and interiors of our six elevators updated. We also have had our plumbing system redone. Strataco was deeply involved in offering suggestions and advice, and overseeing the projects. We always felt that they guarded our best interests and we felt secure in knowing that they would pay immediate attention to any problems that might occur. They always kept us abreast of what was taking place.
Needless-to-say, we also had minor projects: the painting of the buildings several times, interior decorating, boiler room problems, as well as roofing. Occasionally there are problems regarding residents, and if legal questions are required we know that we will be informed on the correct procedures to follow.
Currently we are involved in the process of undertaking total window replacement.
I would strongly recommend Strataco Management Ltd., because they are reliable, conscience, trustworthy, knowledgeable and empathetic. They do not, and will not, do anything that may be contrary to the Strata Property Act. If you are looking for a competent management company look no further.