November 2018
Dear Mr. Grandy
As the previous president and senior council member of Strata LMS-3694 for over 10 years, I would like to express my sincere gratitude and respect to you and for Strataco Management Ltd.
You and your organization have assisted our 23 story condominium with its safety, financial security and exceptional maintenance of the 142 unit family tower. It is without a doubt, that with your wisdom and guidance, you have saved the owners of from millions of repair costs, brought our budget to healthy financial levels and secured a capital maintenance plan that will keep our building in healthy repair for years to come.
In dealing with you, you have always been respectful, truthful and putting the owners first. This is truly apparent in your work ethic, your sincere and frank advice and your excellent knowledge of the industry. All of these qualities have served us well and I am truly appreciative.
As the needs of our home have changed, so has your management style. You have tailored your system of management to our ever evolving and aging building. This flexible and personalized service is unique and one of the reasons we hired you and your company.
With genuine thankfulness, please accept this letter as an acknowledgement and recognition for your many years of genuine service and dedication to my home.
Thank you sir.
Best regards,
Mrs. Kimberly Rice
Senior Council Member
Strata LMS-3694